Company Policies

Tuition and Registration

  • Creative Outlet Performing Arts Center accepts tuition payments in the form of auto withdrawal from a debit card, credit card or bank account. Payments can be made in cash before your card is debited. Tuition will be debited on the 1st of every month from the payment method you provided. If your card is declined, we will attempt to charge it until the 7th of the month. After the 7th, your tuition payment is late and $15 fee will be added to your balance.

  • There is an annual registration fee of $35 (or $50 per family) that is due upon registration.

  • Tuition is added up by family. Discounts are applied at every class add-on: 5% for the second class, 10% for the third, 15% for the fourth and so on capped at 45% off.

Attendance policies

  • If your child is absent due to illness, injury or other commitments, there are NO refunds. Your child has the option to attend any class in their age/level to make up the absence during the current class session. Please contact our office staff to book all make up classes.

  • All absences expire at the end of the current class session.

  • Only currently enrolled students can make up for missed classes. If your child is not enrolled in at least 1 class, all absences will be forfeited.

  • If there is a waitlist in your child's class and you incur 3 consecutive absences, your child will be removed from the class. We will notify you to inform you and possibly make a switch to your current class schedule that works better for your schedule.

  • If the studio is required to shut down for the reason of natural disaster, the absences incurred are allowed and invited to be made up in one of other classes once we resume business.

  • Should the studio be required to shutdown due to a global pandemic, refunds will not be issued. Our classes will operate virtually until it is safe to return to in-person classes.

  • You must submit a request in writing to our office if you wish to remove your child from their class(es) and stop auto payments. Your request must be made by the 15th of the month to avoid being charged for next month’s tuition.

Attitude and Character

  • The staff at Creative Outlet PAC believes that every student deserves a productive learning environment. If a student is disruptive the teacher will issue a warning. The student may be asked to sit out or the parent will be contacted to pick up their child for such behaviors.

  • Respecting other students is expected from every member of Creative Outlet PAC. Creative Outlet PAC reserves the right to suspend, dismiss, or refuse service to any student or parent whose attitude or behavior conflicts with the standard of Creative Outlet PAC or whose actions are deemed detrimental to other students, parents, or the School as a whole.

Privacy Policies

Creative Outlet Performance Arts Center (hereinafter referred to as "we," "us," or "our") is committed to protecting the privacy of our clients, students, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. By using our services or visiting our website, you agree to the terms of this policy.

We may collect personal information that you provide directly to us, such as:

  • Contact Information (name, email address, phone number)

  • Payment Information (credit card details for class registration)

  • Demographic Information (age, gender, etc.)

  • Feedback and Correspondence (messages you send to us)

We use the information we collect for various purposes, including to:

  • Process registrations and payments for classes and events

  • Communicate with you regarding your classes, events, or inquiries

  • Improve our services and website

  • Send promotional materials and updates, subject to your consent

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as follows:

  • With trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

  • When required by law or to protect our rights.

We implement reasonable security measures to protect your information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

You have the right to:

  • Access the personal information we hold about you.

  • Request correction of any inaccurate or incomplete information.

  • Request deletion of your personal information under certain circumstances.

  • Withdraw consent for us to use your information for promotional purposes.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically for any updates. To exercise these rights, you may contact us by filling up the contact information sheet below.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites, and we encourage you to review the privacy policies of any third-party site you visit.